Talk about customer service! Kitchenaid has awesome customer service. I had issues with Carmine (left) the first night I got her. The second day she would not handle 9 cups of flour for the cinnamon rolls. She kept on shutting herself off. I called Kitchenaid to see if I was doing something wrong. She was overheating too quickly. The nice rep said he would send out a new one right away. This is was Saturday, January 24th. I recieved the replacement on Monday, February 2nd. They said 7-10 business days. It was only about 5 business days. I tested the new one with a batch of Peter Reinhart's white bread recipe. This time I used milk instead of buttermilk. The buttermilk version is soooo much better. The new one also stopped. Maybe these Kitchenaids are not designed for dough.I put them side by side and took a picture. I'm not sure what I should name the new one. I can't name him/her Carmine again.
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